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> Use this file to discover available pages before exploring further.
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# How to set up call forwarding in Nextiva

## 📲 Recommended Nextiva Call Forwarding Types

[Nextiva's Call Forwarding Overview](https://www.nextiva.com/support/articles/getting-started-with-call-forwarding.html).

1. **Call Forward When Unanswered**
  Automatically forwards calls if you don’t pick up within a certain number of rings.
  👉 [Click here for Nextiva’s setup guide](https://www.nextiva.com/support/articles/how-to-setup-call-forward-no-answer-as-an-administrator.html)
2. **Call Forward When Busy**
  Forwards calls when you’re already on the line.
  👉 [Click here for Nextiva’s setup guide](https://www.nextiva.com/support/articles/how-to-setup-call-forward-busy-as-an-admin.html)
3. **Call Forward When Unreachable**
  Sends calls to LeadTruffle if your phone is offline or has no signal.
  👉 [Click here for Nextiva’s setup guide](https://www.nextiva.com/support/articles/call-forward-when-unreachable.html)

## 🛠️ What to Do in LeadTruffle

1. Go to AI Voice Answering or **Missed Call Text-Back** in your LeadTruffle dashboard
2. Copy the dedicated **LeadTruffle number** assigned to your account
3. Paste that number into each call forwarding field in Nextiva’s portal (based on the guide links above)

## ✅ Pro Tips

* Enable **all three** forwarding types for best coverage.
* After setup, make a test call to confirm that forwarding and AI text-back work correctly.
* You can customize your voicemail greeting and AI response in LeadTruffle’s Missed Calls section .

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**Need help? Contact us at [support@leadtruffle.com](mailto:support@leadtruffle.com) or message the team via the Intercom chat on this article or in-app.**