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# How to Set Up Smart SMS Follow-Ups for AI Voice Calls in LeadTruffle

# Overview

LeadTruffle now enables intelligent SMS follow-ups that trigger automatically after an AI-handled call—based on what was discussed during the conversation.

These post-call messages help close the loop with leads and customers by providing timely next steps, links, or resources.

# What You Can Do

You can configure up to five follow-up messages. Each one includes:

* **Trigger Context**: Define when the message should be sent, based on what the caller said or needed.
* **Message Content**: Write the SMS message that will be sent. This can include text, links, or contact info/

## Common Use Cases

* **Generic Thank You**: “Thanks for calling! Here’s a link to our website for more info: [website link]”
* **Rescheduling Needed**: “Need to reschedule? You can pick a new time here: [calendar link]”
* **Billing Update**: “To update your billing info, please visit: [billing portal link]”
* **Service Interest**: “You mentioned [service name]—learn more here: [link to service page or video]”
* **Follow-Up Offers or Forms**: Direct them to a lead form, coupon page, or next step in the funnel

## Setup Instructions

1. Go to [AI Call Answering Settings](https://app.leadtruffle.com/ai-call-answering/basic)

* Navigate to your dashboard and open **AI Call Answering**.
2. Scroll to [SMS Follow-Up Settings](https://app.leadtruffle.com/ai-call-answering/sms-followup)

* Locate the **SMS Follow-Ups** section.
3. **Add a New Follow-Up**

* For each follow-up, define:

1. **When to Send**: Describe the conversation context or trigger (e.g., “Asked to reschedule”).
2. **Message Content**: Write your SMS. Include a link if needed.

[![](https://storage.crisp.chat/users/helpdesk/website/-/7/3/6/9/7369c5d362112c00/9d1185ca-c9d2-49fd-ab8a-a6dab9_1s5vgg.png)](https://downloads.intercomcdn.com/i/o/tmyc169k/1631299603/7c0cf2236c8585d8db792f5208bb/image.png?expires=1775151000&signature=a6603f82619ffcb7ea8da9fd9da59204ff06d38444d5e2f429fce503c70730c8&req=dSYkF8t3lIdfWvMW1HO4zc4yZH2SDH0MAx2I0QnwJMCoXb3BByBSFqt16ZeQ%0AYvxJEUFTtdvWPWQnsD0%3D%0A)

Coming Soon! AI powered SMS threads. Soon, LeadTruffle’s AI will be able to continue conversations via SMS after the initial follow-up message is sent.

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Need help? Contact us at [[email protected]](/cdn-cgi/l/email-protection#e794929797889593a78b82868393959281818b82c984888a) or message the team via the Intercom chat on this article or in-app.