Articles on: Lead Sources

How to connect Networx to LeadTruffle for automated lead response

📝 Connect Networx to LeadTruffle with a custom webhook so every Networx lead lands in your inbox and gets an instant automated reply.



Table of contents




Overview


Networx sends leads into LeadTruffle through a custom webhook. Once connected, every new Networx lead is created automatically in LeadTruffle, appears in your Conversations Inbox, and gets an instant AI response — the same way your other lead sources work.


The setup has two sides:


  • LeadTruffle gives you two things: a webhook URL and an API key.
  • Networx is where you paste those two things to point your leads at LeadTruffle.


This guide walks through both.



Before you start


You'll need:


  • A Networx account with access to the Integration settings
  • Your LeadTruffle webhook URL and API key (see Step 1)


During onboarding, your LeadTruffle contact will usually generate the webhook URL and API key for you and share them in the call chat or by email — so you may already have them.



Step 1: Get your webhook URL and API key from LeadTruffle


LeadTruffle creates a dedicated webhook URL and API key for your Networx lead source.


  • If you're onboarding with our team, we'll generate both and send them to you.
  • If you're setting this up on your own, request them through the in-app chat in the lower-right corner and we'll get them to you.


Keep both handy — you'll paste them into Networx in the next step.


Tip: Copy the full webhook URL and API key exactly as provided. Extra spaces at the start or end are the most common cause of a failed connection.



Step 2: Add LeadTruffle as a custom webhook in Networx


In your Networx account:


  1. In the left menu, go to Integration.
  2. Select CRM to connect to.
  3. Choose Custom Webhook.
  4. Click Add to CRM.
  5. Paste your LeadTruffle webhook URL into the Webhook URL field.
  6. Paste your LeadTruffle API key into the API Key field.
  7. Click Save.


Make sure you click Save. If you leave the page without saving, the connection won't stick and no leads will come through.



Step 3: Confirm leads are flowing in


Once saved, Networx will start posting new leads to LeadTruffle automatically.


  • Open the Conversations Inbox — new Networx leads will appear here alongside your other sources.
  • When a lead comes in, the AI sends its first message right away, just like your Thumbtack, Yelp, or LSA leads.
  • You can filter the inbox by source at any time to see only your Networx leads.


If you have a test or live lead available, submit one through Networx and confirm it shows up in your inbox within a minute or two.



Troubleshooting


Leads aren't appearing in LeadTruffle


  • Double-check the webhook URL and API key were pasted with no extra spaces before or after.
  • Confirm you clicked Save in Networx after adding the custom webhook.
  • Make sure you selected Custom Webhook (not another CRM option) under CRM to connect to.


Still not working?


Reach out through the in-app chat in the lower-right corner and we'll check the connection on our end.



Need help? Contact us at support@leadtruffle.com or message the team via the chat on this article or in-app.

Updated on: 16/10/2026

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